Terms of service
OVERVIEW
Welcome to Bobbysus! The terms “we”, “us” and “our” refer to Bobbysus. Bobbysus operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Bobbysus is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing and payment information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Bobbysus reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Bobbysus confirms acceptance and payment has been successfully processed.
Please review your order carefully before submitting, as Bobbysus may be unable to accommodate cancellation requests after an order is accepted.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal use and not for commercial resale or distribution.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Unless otherwise stated, prices do not include applicable taxes. You agree to provide current, complete and accurate purchase and payment information for all purchases made at our store.
SECTION 5 – DIGITAL DELIVERY
All Bobbysus products are digital knitting patterns delivered via instant download.
No physical products are shipped, and no shipping fees apply.
Once payment is successfully processed, customers will receive access to their digital files via email and/or their customer account. Delivery is considered complete once the digital content has been made available for download.
Bobbysus is not responsible for delays caused by incorrect email addresses, spam filters, or technical issues outside of our control. If you experience any issues accessing your digital purchase, please contact us at info@bobbysus.com and we will be happy to assist.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to text, images, graphics, patterns, designs, and digital files, is the property of Bobbysus or its licensors and is protected by copyright and other intellectual property laws.
These Terms permit you to use the Services and purchased digital products for personal, non-commercial use only. You may not reproduce, distribute, resell, share, or publish any digital product in whole or in part without prior written consent from Bobbysus.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools which we neither monitor nor have control over. Use of these tools is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Bobbysus is powered by Shopify, but all sales are made directly between you and Bobbysus. Shopify is not responsible for any aspect of sales or transactions made through this store.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
Any feedback you provide may be used by Bobbysus without restriction or compensation.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for any unlawful purpose or to violate any laws or intellectual property rights.
SECTION 14 – TERMINATION
We reserve the right to terminate access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Bobbysus shall not be liable for any damages arising from your use of the Services or digital products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Bobbysus and Shopify from any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Bobbysus.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction where Bobbysus is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Bobbysus
info@bobbysus.com